Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may be eligible for a return or exchange under the following conditions:
Return Eligibility
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Returns must be initiated within 14 days of receiving your order.
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Items must be unused, in their original condition and packaging.
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Proof of purchase (e.g., order number or receipt) is required.
Non-Returnable Items
The following items are not eligible for return or refund:
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Sale or clearance items
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Customized or personalized products
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Perishable goods (if applicable)
Return Process
To initiate a return, please contact our customer support team at [your support email/contact info]. Once your return is approved, you will receive detailed instructions on how and where to send the item back.
Please note that return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., wrong or defective item).
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, the refund will be processed to your original payment method within 5–10 business days.
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Shipping fees (if applicable) are non-refundable.
