Shipping Policy
Thank you for visiting our website and shopping with us. The following outlines our shipping policy and terms.
Domestic Shipping Policy
Order Processing Time
All orders are processed within 1–2 business days. Please note that we do not process or ship orders on weekends or public holidays.
Delivery days: 1 day after processing.
In the event of high order volumes, shipments may be delayed by a few days. Please allow additional time for delivery. If there is a significant delay in the shipment of your order, we will notify you via email or phone.
Shipping Confirmation & Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information typically becomes active within 24 hours.
We ship via reputable carriers such as UPS, FedEx, and SF Express, among others.
Customs, Duties, and Taxes
We are not responsible for any customs duties, taxes, or other fees applied to your order. All charges incurred during or after shipping (including duties and taxes) are the sole responsibility of the customer.
Damages
We are not liable for any products that are damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim.
Be sure to retain all packaging materials and damaged items as they may be required to support your claim.
International Shipping Policy
We do offer international shipping to select countries. Shipping fees and delivery times may vary depending on the destination and shipping method selected at checkout.
Estimated delivery time: 3–10 business days (depending on destination).
International Duties and Taxes
International shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping costs.
We recommend checking with your local customs office for more information.
We are not responsible for delays caused by customs processing or clearance procedures.